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Operation Summer Beach Feet (Yes, in April!)

As the old adage goes, 'fail to prepare, prepare to fail', and there is no other part of your self care regime that this resonates with more than your feet. Often the most overlooked and hardest wo...

Winter

The Winter Skin Care Switch-Up

Seasonal regime tweaks to help you (your skin!) survive winter successfully

C.O. Bigelow

Exploring the Legacy of C.O. Bigelow

A Journey Through Timeless Apothecary Excellence Nestled in the heart of Greenwich Village, New York City, lies an iconic institution that has stood the test of time, encapsulating history, traditi...

Shaving

The Best Pre Shave Preps

Laying the correct foundations is a sure fire way to execute the perfect shave. We've rounded-up 5 of our best-selling pre shave saviours to help assist in your quest for a clean, comfortable daily...

Malin + Goetz

Wir stellen Malin + Götz vor

Malin + Goetz nutzt bewährte natürliche Inhaltsstoffe, um die besten Ergebnisse mit minimalem Aufwand und ohne Irritationen zu erzielen.

Aesop

Aesop Shampoo ist zurück!

Nach einer kleinen Pause Ende 2021 ist Aesop Shampoo wieder auf Lager. Früher als „Classic Shampoo“ bekannt, trägt Aesop Shampoo die gleichen unglaublichen Eigenschaften wie sein leistungsstarker ...

Top Picks

Top-Tipps: Die Neuankömmlinge dieser Woche

Während die Geschenksaison über den Horizont lugt, ziert eine Flut von Neuankömmlingen unsere Cyber-Regale mit den neuesten Must-Have-Neuheiten. Hier ist unsere Zusammenfassung der Top-Picks diese...

Sonnenverbrannte Haut aufladen

Füllen Sie erschöpfte Flüssigkeitsspiegel wieder auf und stärken Sie Ihren Buff mit unseren Top 5 der körperglättenden und feuchtigkeitsspendenden Retter.

Hair

Der Tiefpunkt: Jack Black Texture Cream

Die Fakten zu Jack Black Texture Cream. Finden Sie heraus, warum diese Haarstyling-Creme die TGC-Community gefesselt hat.

most common questions:

What if my purchase isn't right for me? Can I return it?

We want you to make the most out of your purchase so, if it's not right for you please get in-touch. Some products are only returnable in saleable condition, therefore, if you have purchased any product and used it we can't offer a refund or an exchange. Only goods in saleable condition may be returned. The reason for this is the health and safety legislation involved in the use of cosmetics.

Where's my order?

We always aim to get your goods out to you as soon as possible. If you place your order before 4pm (BST) Mon-Fri, we'll ship it that very same day. Orders processed after this time will be shipped on the next available working day. You can track your order by logging into your account and selecting 'Track My Order.' This will provide the most up-to-date information on the progress of your order. Please allow up-to 5 working days for your order to arrive.

My payment has been declined, why?

This may be because:

- Your bank has declined the payment; or

- You entered the incorrect information when you placed your order.

Your first action should be to contact your bank to rule out any issues at their end.

When should I expect to receive my order?

Standard UK delivery is offered free of charge for all orders over £25.00. 5 working days should be allowed for your parcel to arrive, although it's usually much faster.

I don't understand how to use my products, can you help?

Of course, we're always on hand to help, day or night. For immediate advice call us on (+44) 01483 600 469, we'll happily talk you through it.

My order arrived damaged, what should I do?

Apologies, We make every effort to pack your goods securely. Please return it to us as soon as possible. We'll happily replace it.