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Eye Creams & Eye Gels

Eye creams and eye gels are both skincare products specifically formulated for the delicate skin around the eyes, but they have some differences in terms of their texture, ingredients, and targeted concerns:

Texture:

Eye Creams: Typically have a richer, creamier texture. They are more emollient and provide intense hydration to the delicate skin around the eyes.
Eye Gels: Have a lighter, more gel-like consistency. They are often water-based and have a cooling effect when applied, which can help reduce puffiness and soothe the skin.

Ingredients:

Eye Creams: Tend to contain heavier moisturising ingredients such as oils, butters, and occlusives like shea butter, jojoba oil, or squalane. They may also include anti-aging ingredients like retinol, peptides, or hyaluronic acid to target fine lines and wrinkles.
Eye Gels: Often contain lighter, water-based ingredients such as hyaluronic acid, cucumber extract, or aloe vera, which provide hydration without feeling heavy on the skin. They may also include ingredients like caffeine or vitamin C to help reduce puffiness and brighten the under-eye area.

Targeted Concerns:

Eye Creams: Primarily focus on providing deep hydration and addressing signs of aging such as fine lines, wrinkles, and loss of elasticity.
Eye Gels: Typically target issues like puffiness, dark circles, and tired-looking eyes. They may also provide lightweight hydration without feeling greasy or heavy.

most common questions:

What if my purchase isn't right for me? Can I return it?

We want you to make the most out of your purchase so, if it's not right for you please get in-touch. Some products are only returnable in saleable condition, therefore, if you have purchased any product and used it we can't offer a refund or an exchange. Only goods in saleable condition may be returned. The reason for this is the health and safety legislation involved in the use of cosmetics.

Where's my order?

We always aim to get your goods out to you as soon as possible. If you place your order before 4pm (BST) Mon-Fri, we'll ship it that very same day. Orders processed after this time will be shipped on the next available working day. You can track your order by logging into your account and selecting 'Track My Order.' This will provide the most up-to-date information on the progress of your order. Please allow up-to 5 working days for your order to arrive.

My payment has been declined, why?

This may be because:

- Your bank has declined the payment; or

- You entered the incorrect information when you placed your order.

Your first action should be to contact your bank to rule out any issues at their end.

When should I expect to receive my order?

Standard UK delivery is offered free of charge for all orders over £25.00. 5 working days should be allowed for your parcel to arrive, although it's usually much faster.

I don't understand how to use my products, can you help?

Of course, we're always on hand to help, day or night. For immediate advice call us on (+44) 01483 600 469, we'll happily talk you through it.

My order arrived damaged, what should I do?

Apologies, We make every effort to pack your goods securely. Please return it to us as soon as possible. We'll happily replace it.

We're always here to answer any questions

Feel free to call us on +44 (0)1483 600 469

or email support@thegroomingclinic.com