Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Types of Cookies:

  • First-party cookies: These are set by the website that you are using/visiting. They are used mainly to remember your preferences and the contents of your shopping cart.
  • Third-party cookies: this type of cookie is set by a different website to the site that you are visiting.
  • Session cookies: this type of cookie is temporary and will be deleted when you close your browser window.
  • Persistent cookies: this type of cookie remains on your device until you erase or delete it.

How to change your cookie settings

Some cookies are strictly necessary for our website to function properly and to allow you to login in to your account, add products to your shopping cart and proceed through the checkout.

Most web browsers allow you to adjust the control of the cookies placed on your device using the browser settings. To find out more about cookies, including how to identify which cookies have been set on your device, visit www.aboutcookies.org or https://ico.org.uk/your-data-matters/online/cookies/.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You can choose to disable cookies on your device at any time by following the instrutions on your web browser.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Google Analytics:

This cookie is used to gather information about visitors to our website use and interact with the website. We use this information to create reports and to allow our developers to improve the look and use of the website. We also use this information to amend our website improve our user experience.

Bing:

This cookie allows us to create relevant advertising and share this with our users. It also tracks purchases on the website.

Clarity:

This cookies allows to track user interaction with the website. This helps us to tailor advertising and improve the user experience of the website.

Google Ads and DoubleClick:

This cookie allows us to track use of the website and purchases to amend advertising and create advertisements which are relevant to the user. This cookie also allows us to report on the performance of ads and helps us to tailor ads to each user. You can revoke this cookie by visiting https://adssettings.google.com/. To find out how Google uses your information please visit https://policies.google.com/technologies/partner-sites.

Google ReCaptcha:

This cookie helps our technology to establish that a user is a human and not a robot. We use this service to maintain the security of the website. To prevent repeat requests, this cookie will record the last time you complete the ReCaptcha challenge. This will also help us to tailor relevant advertising to each user.

Instagram:

This cookie allows us to interact with you via your user profile and helps us to tailor relevant advertising.

Facebook:

This cookie allows us to interact with you via your user profile and helps us to tailor relevant advertising.

Shopify:

This cookie allows us to track how you use our website and what you order and/or add to your cart. It helps us using a variety of cookies listed below:

_Brochure_session: Used in connection with browsing through site.

checkout: Used in connection with Pay checkout on shop.app.

signed_in: Used in connection with Shop login.

user: Used in connection with Shop login.

landing_page: Tracks landing pages.

_orig_referrer: Tracks landing pages.

_s: Shopify analytics.

_session_id: Shopify analytics to record visitor use of the site and to track sign up and purchase behaviour.

_shopify_s: Shopify analytics to record visitor use of the site and to track sign up and purchase behaviour.

_shopify_sa_t: Shopify analytics relating to marketing & referrals.

_shopify_uniq: Shopify analytics to record visitor use of the site and to track sign up and purchase behaviour.

_shopify_y: Shopify analytics to record visitor use of the site and to track sign up and purchase behaviour.

_y: Shopify analytics to record visitor use of the site and to track sign up and purchase behaviour.

*_assignment: Shopify analytics to record visitor use of the site and to track sign up and purchase behaviour.

ab_test_: Shopify analytics to record visitor use of the site and to track sign up and purchase behaviour.

cart_sig: Shopify analytics to record visitor use of the site and to track sign up and purchase behaviour.

ki_r: Shopify analytics to record visitor use of the site and to track sign up and purchase behaviour.

ki_t: Shopify analytics to record visitor use of the site and to track sign up and purchase behaviour.

Cloudflare: Shopify uses Cloudflare Network as a service for loading website quickly and from local servers.

_ab: Used in connection with access to account page. _secure_session_id: Used to track a user's session through the multi-step checkout process and keep your order, payment and shipping details connected.

_shopify_country: Records the country and location of the user.

_shopify_m: Used for managing your privacy settings.

_shopify_tm Used for managing your privacy settings.

_shopify_tw: Used for managing your privacy settings. Geolocation: Used to record and identify the users country.

Smile Rewards: This cookie allows you to use and enjoy our loyalty rewards scheme.

Cart - including cart contents, currency type and amount, session ID and length of session:

c: This is enabled to facilitate use of the checkout. cart: Used to remember the contents of your shopping cart.

cart_currency: Used to remember the currency of your shopping cart.

cart_sig: Used to remember the contents of your shopping cart.

Cookie Control, including tracking consent and cookie consent:

This cookie stores your concept to the use of cookies. It also remembers which country you may or may not have agreed to.

Shopify Pay:

This cookie is used to facilitate payment through Shopify’s Shop Pay service.

Trustpilot:

This cookie is used to display our customers reviews and to monitor clicks through to the Trustpilot website.

Klaviyo:

This cookies is used to monitor user interaction with our website and store your location, email preferences and your marketing status. It will record whether you are a newsletter or SMS marketing subscriber to help us to send more relevant marketing communications.

Judge.Me:

This cookies is used to display and record product and service reviews.