Jurlique

For more than 35 years, Jurlique has followed the same meticulous path, from the seeds they plant to the products that reach your skin. This path was laid down by founders Ulrike and Jurgen Klein, inspired by a vision to create high-performing, pure, and natural skincare. Their mission was simple yet profound: harness the power of nature through sustainable, ethical practices, without compromising on results.

At the heart of this vision is the Jurlique Biodynamic Farm, located in the pristine Adelaide Hills of South Australia. Here, in an environment untouched by pollution, they nurture the land with the same respect and care they give to every product. The farm is not just a place of production, it’s an ecosystem. Practicing biodynamic farming principles, Jurlique treats the farm as a living, breathing organism, where soil health, plant vitality, and environmental harmony come first. This commitment ensures that every botanical grown is as potent, pure, and effective as nature intended.

From chamomile and calendula to roses and lavender, each ingredient is planted, tended, and harvested with purpose. The journey doesn’t stop at cultivation, Jurlique blends traditional herbal knowledge with advanced natural science to transform these botanicals into skincare formulas that deliver visible results. Their approach is grounded in time-honoured methods while embracing innovation that meets the needs of modern skin.

Jurlique’s products are natural, effective, and consciously created, free from unnecessary synthetics and designed to work in harmony with your skin. This dedication to integrity is more than a brand promise, it’s a philosophy. Every step, from soil to skin, is guided by respect for the planet and the people who use their products.

By remaining true to their origins, Jurlique has built more than a skincare brand, they’ve cultivated a legacy. A legacy rooted in the belief that the most effective skincare is born from a healthy planet, crafted with care, and backed by decades of dedication.

Jurlique continues to prove that beauty isn’t just about appearance, it’s about the choices we make, the ingredients we use, and the connection we keep with the earth that sustains us.

most common questions:

What if my purchase isn't right for me? Can I return it?

We want you to make the most out of your purchase so, if it's not right for you please get in-touch. Some products are only returnable in saleable condition, therefore, if you have purchased any product and used it we can't offer a refund or an exchange. Only goods in saleable condition may be returned. The reason for this is the health and safety legislation involved in the use of cosmetics.

Where's my order?

We always aim to get your goods out to you as soon as possible. If you place your order before 4pm (BST) Mon-Fri, we'll ship it that very same day. Orders processed after this time will be shipped on the next available working day. You can track your order by logging into your account and selecting 'Track My Order.' This will provide the most up-to-date information on the progress of your order. Please allow up-to 5 working days for your order to arrive.

My payment has been declined, why?

This may be because:

- Your bank has declined the payment; or

- You entered the incorrect information when you placed your order.

Your first action should be to contact your bank to rule out any issues at their end.

When should I expect to receive my order?

Standard UK delivery is offered free of charge for all orders over £25.00. 5 working days should be allowed for your parcel to arrive, although it's usually much faster.

I don't understand how to use my products, can you help?

Of course, we're always on hand to help, day or night. For immediate advice call us on (+44) 01483 600 469, we'll happily talk you through it.

My order arrived damaged, what should I do?

Apologies, We make every effort to pack your goods securely. Please return it to us as soon as possible. We'll happily replace it.