The Contract - Our Promise, Your Obligation
The Grooming Clinic is owned and operated by Henry's Opinion Ltd.
When placing your order with The Grooming Clinic, you undertake that all details provided by yourself are accurate and true to the very best of your knowledge. By confirming payment with us on this site, you are confirming that you are the rightful owner of the payment method or have been given prior notification by the owner to authorise any payment which may be associated with purchases at The Grooming Clinic.
Delivery & Postage of orders should adhere to our Delivery options notification advised at the checkout. Where possible we will endeavour to deliver your goods by the specified date but, we cannot be held responsible for delayed orders caused by matters out of our control, ie. third party suppliers facing difficulties meeting delivery requirements.
No contract between yourself and The Grooming Clinic will stand until we notify you, the customer, of dispatch of a positive order. Your initial contact from us will by via email notifying you that we have received your request. This notification does not represent approval of such requests. Only goods sent in dispatch will be governed/covered by any contract between The Grooming Clinic and the customer.
We strive to ensure that content/details on this site are true to the best of our knowledge. Errors may well occur and will be rectified at the earliest opportunity. The Grooming Clinic are not obliged to release/sell products at prices marked incorrect. Instead, any such product will be removed from sale for a period of 24 hours, thereafter, reinstated at the correct price.
Other costs associated with your order will be clearly displayed at the checkout and will be included in the total amount displayed.
Payment for your order will be accepted once processed by our secure credit/debit card encryption programme. We reserve the right to delay/hold all orders until we are satisfied that the payment method used is undoubtedly legitimate.
The Distance Selling Regulations allow you to change your mind/cancel your order within 7 days of placing it. Refunds/replacements will only be offered once we are satisfied that the goods returned are in saleable condition and have not been used.